Patients' Patience

There is no doubt that something is wrong with the organization the clinics in our main Hospital. Today it was the eye clinic which I casually visited and the anticoagulant where I was an appointed patient. This visit used to take 15 minutes or less but today it was a stressful 4 hours. In spite of all the ailments and their severity, patients demonstrated a heightened sense of humility. People should never be taken advantage of and the fact that these ailing individuals did not make their disgusts publicly known, is no reason to repeat this chaotic practice. There must be a more effective and efficient way to run these departments.

 

Imagine your agony to climb to the top of a 4 flight staircase, arriving in a room packed area with only standing space in the corridors, no doctor arriving until 10:45am even though some people were there as early as 8:30am, having to forego a luncheon break although you were already weaken from the ambience and finally seeing a doctor for 2mins, the time it takes to repeat your prescription. Why are the sick being punished?  

 

Patients’ Patience

People sometimes show strange generosity

At times when you least expect this oddity

They say Sir, Madam, please, excuse me and thank you

In times when they were waiting there for hours too

Emergency rooms are different but in the clinic

No one seems pressured with uncertainty or panic

They willingly exchange deep concern

Show empathy with intimacy they soon will learn

Placed in a hot room with no where to sit

All the patients took to the corridors out of habit

They used chairs from the rooms nearby

I stood for 30mins before I was offered one by a guy

Eventually I learnt of his diseased heart

Noticed a lady who if she could stand from hers would part

Cancers, diabetes and heart disorders may afflict their bodies

Even after 4 uncomfortable hours they kept polite faculties

 

 

 

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